As pet service professionals, we’re often presented with the difficult choice of whether or not to accept a new client.

After all, there’s so much to consider! And even if you really want to take the client, you may still have a lot of questions that need to be answered before you commit to the job.

For many years, whenever someone wanted to hire me to help them with their dog’s behavior, board their dog, walk their dog, or pet sit for them, I was besieged with any number of random thoughts and questions, which inevitably led to a mild sense of anxiety and feeling of overwhelm.

• Can I successfully complete the job?
• Am I comfortable with this case?
• Is this dog dangerous?
• Does the client live nearby?
• Do I have good rapport with this client?
• Would I enjoy this job?
• Could this turn into a long-term job?
• Do I have room in my schedule?
• Does the client have realistic expectations?
• Is the client likely to do the homework?

And on and on…

After taking on waaay too...